Businesses that still rely solely on manual replies often end up wasting time, losing momentum and burning out their teams.

In the months leading up to last year’s presidential election, more than 2,000 Americans, roughly split across partisan lines ...

Researchers are scrambling to figure out why generative AI appears to lead some people to a state of “psychosis.” ...

The more persuasive a model is trained to be, the higher the likelihood that it'll hallucinate, researchers find.

General-purpose AI chatbots (e.g., ChatGPT, Claude, Gemini)—designed for broad assistance and conversation, not therapy: They ...

Where Winds Meet players are taking a novel approach to solving riddles by… simply telling the game's AI-powered chatbot NPCs ...

This transcript was prepared by a transcription service. This version may not be in its final form and may be updated. Katie Deighton: Welcome to Tech News Briefing. It's Friday, November 21st. I'm ...

A new wave of apps is attempting to create a hotline to heaven for users who are interested in strengthening their religious faith. The app Text With Jesus uses artificial intelligence and chatbots to ...

OpenAI has been found by a German court to have violated copyright law through its ChatGPT chatbot program. This time, OpenAI’s generative AI services got caught reproducing the lyrics of various ...

Dr. Gilman is an historian who works at the intersection of technology and public policy. On New Year’s Day, Jonathan Rinderknecht purportedly asked ChatGPT: “Are you at fault if a fire is lift ...

Anthropic said Thursday that Chinese hackers used its artificial intelligence technology in what the company believes is the first cyberespionage operation largely carried out using AI. Anthropic said ...